Frequently Asked Questions
Answers to common questions about ordering, payment, shipping and returns. Can't find what you're looking for? Contact us.
Ordering
How can I place an order?
Browse our collection at bestbookcentre.com, add books to your cart, and proceed to checkout. You can also place an order by messaging us on WhatsApp for a more personalized experience.
Do you have a physical store?
Yes, our store is at Fire Temple Complex, #4-1-889/17, Tilak Road, opposite OASIS Plaza, Abids, Hyderabad – 500001. See our Contact Us page for hours and directions.
What is Best Book Centre?
Best Book Centre has been a trusted name in the book-selling industry for over 40 years, specializing in rare, collectible and second-hand books across fiction, non-fiction, academic, religious, art and many other genres. We operate both online and from our Hyderabad store.
Can I request a specific book that is not listed?
Yes, if you're looking for a title that isn't in our current catalogue, message us via WhatsApp or email and our team will try to source it for you.
Payment
What payment methods do you accept?
We accept secure online payment (pay at checkout, your order is placed once payment is confirmed), or Pay Offline - place your order now and our team will contact you to arrange payment.
Books & Condition
How do you ensure the quality of second-hand books?
Every second-hand book is inspected before shipping. Any condition issues are clearly noted in the "Book Condition" section on the product page, and our in-house binder restores books where needed before they're dispatched.
What is your return policy?
We accept returns only if the wrong book was delivered or the book arrived significantly damaged in transit. Contact us within 48 hours of delivery with photos for verification, and we'll arrange a replacement or refund. Minor wear on second-hand books does not qualify for return.
Shipping
How long does shipping take?
Most orders are delivered within 3-5 working days across India. If the estimated delivery date falls on a Sunday or public holiday, your order will arrive the following working day.
How can I track my order?
Once your order ships, you can track it anytime on our Track Order page. If you checked out as a guest, you'll need your order number and email to look it up. If you have an account, just log in and view it from your My Orders page - no need to enter anything. All orders ship via India Post's Speed Post, and tracking updates automatically as it's scanned along the way, right through to delivery.
Selling & Offers
Can I sell my books to Best Book Centre?
Yes, we buy selected second-hand and rare books depending on demand and condition. Send us the titles, condition, and photos via WhatsApp and our team will make an offer if they meet our requirements.
What are the current offers?
Buy 5 or more books 50% off on Standard Delivery, or 10+ books for 75% off on Standard Delivery. Spend Rs. 5,000+ for 5% off on your books total plus 75% off on Standard Delivery, or Rs. 10,000+ for 10% off on your books total plus 75% off Standard Delivery. Discounts apply automatically at checkout per order, no coupon code needed, and cannot be combined with each other.
Support
How can I contact customer support?
Call or WhatsApp us at +91 98484 25966, or email bestbookhyd@gmail.com. You can also visit our store in Abids, Hyderabad.
Do you have a WhatsApp support number?
Yes, message us on +91 98484 25966 for order help, inquiries, or to place an order directly.
