Communicate. Care. Cure - A Guide to Healthcare Communication

Recent studies have shown that healthcare organisations lose substoantial amounts of money annually as a result of ineffective and inefficient communitation. This is not surprising, as the importance of communication in healthcare has not largely been recognised. A result of this is that healthcare-providers are not given formol training in effective communication. This book argues, therefore, that addressing communication issues among thevarious stakeholders in a hospital -the patient, the patient's farmily, healthcare-providers, healthcare administrators and support staff-is the key to solving systemic problems,The chapters an illustrations in Communicote, Care, Cure are contributed by physicians, nurses, a pharmacist, administrators and communication experts. The book is replete with typical real-life scenarios that readers caneasily identify with. It aims to increase awareness about the signficance of communication in healthcore and will serve as a guide to effective and efficient communication that keeps in mind the interests of the most importantstakeholder in healthcare- the patient"A diagnostic, prescriptive and prognostic compendium on the role of communication and care for cure well-written and well-researched."-Dr Narottam PuriChairman, National Accreditation Board for haspitols and Healthcare Providers

"The book walks the walk and talks the tolk of health communication. A must-read, most practical."-Major General J.K. Grewal, VSMFormer Additional Director-General, Military Nursing Senvice, Armed Farces Medical Services of India.