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Satisfaction

Satisfaction
Satisfaction
Our Price: Rs. 350.00

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Book Specifications

SKUID
:
AG-3668
ISBN
:
9781591841098
Published Year
:
2006
Author
:
Chris Denove and James Power
Publisher
:
Penguin Groups
Book Condition
:
Used Good
Condition Note
:
This is a used book, in good condition.
Book Binding Type
:
Hard Back
Language
:
English
No. of Pages
:
266
Dimensions
:
23.5 x 15.5 cm
Availability
:
In Stock

Book Description

For nearly four decades, J. D. Power and Associates has been measuring consumer satisfaction and helping businesses improve profits by paying attention to what customers really want. Its trophy has become as recognizable as the Oscar, proudly advertised by companies that have earned it, in categories ranging from cars to cell phones to health care to hotels.

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